Privacy Policy

Personal Data

Personal data refers to information relating to an identified or identifiable individual, including name, phone number, company name, job title, email, and postal address. We do not knowingly collect sensitive personal data such as precise geolocation data, racial or ethnic origin, political opinions, religious beliefs, genetic data, or health data.

 

Usage Data

Usage Data is automatically collected as you use our website or services. This includes information about your computer or device, Internet Protocol (IP) address, browser type, pages visited, and actions taken on our site.

 

Changes to this Notice

We may update this Notice from time to time. If we make changes, we will revise the date at the top of this Notice. If we make material changes, we may provide additional notice such as sending you an email or posting a statement on our homepage prior to the changes taking effect as required by law. We encourage you to review this Notice periodically.

 

How We Collect Personal Data

Information You Provide to Us

We collect personal data directly from you when you:

Make an inquiry through e-mail

Register for an account

Subscribe to our services

Request demos or product information

Upload files or documents to our platform

Profile Information

When you create an account, we collect your name, email address, company name, phone number, and any other information you choose to provide.

 

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data, including access controls, encryption in transit, monitoring, and secure cloud infrastructure.

Despite these measures, no system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their login credentials.

 

Sensitive Government and Regulated Data

Govafy is a software platform designed to provide AI solutions and support data management and professional proposal development. Users are responsible for determining whether uploaded content includes Controlled Unclassified Information (CUI), procurement-sensitive information, or other regulated data and for ensuring compliance with applicable laws, regulations, and contractual obligations.

Unless expressly agreed in writing, the Services are not intended to store or process classified information.

 

Use of Artificial Intelligence

Govafy uses artificial intelligence and machine learning technologies to assist users with proposal drafting, editing, analysis, and management. When you upload documents or enter text into the platform, that information is processed by our AI systems solely for the purpose of providing the requested functionality.

We do not use customer proposal content to train public or third-party AI models. Proposal content remains associated with your account and is processed only as needed to deliver the Services.

AI-generated outputs are based on user inputs and system logic and should be reviewed by users prior to submission or reliance.

 

AI Training & Third-Party Models

We do not permit third-party AI providers to use customer content to train their general-purpose models, except where explicitly authorized by the customer or required to provide the Services.

 

Ownership of User Content

Users retain all ownership rights to proposals, documents, and content uploaded to or generated through the Services. Govafy does not claim ownership over user content.

We treat proposal content as confidential and use it only to provide and support the Services, comply with legal obligations, or as otherwise authorized by you.

 

Job Candidates

If you apply for a position with us, we collect information from your résumé, cover letter, and application form, including your name, email address, phone number, work history, and professional qualifications. Information collected from job applicants is used solely for recruitment and hiring purposes and is retained in accordance with applicable laws.

 

Automatically Collected Data

We collect Usage Data through cookies and similar technologies, including your IP address, browser type, pages visited, time spent on pages, and referring websites.

 

How We Use Personal Data

We use the information we collect for the following purposes:

Operate Our Services

We use your information to provide, operate, maintain, and improve our services. This includes processing your proposals, managing your account, storing your documents, and delivering the features you request.

Communicate with You

We use your information to send technical notices, updates, security alerts, support messages, and respond to your inquiries. We may also send you promotional communications about our services, features, and offers (which you can opt out of at any time).

Protect Our Services

We use information to investigate and prevent fraudulent transactions, unauthorized access, and other illegal activities. We use security tools to prevent spam and abuse.

Improve Our Services

We analyze usage patterns to improve our platform, develop new features, and enhance user experience. This helps us understand which features are most valuable and where we can improve.

 

Sharing Personal Data

We may share your personal data in the following circumstances:

Service Providers

We may share your information with third-party service providers who help us operate our business, such as cloud hosting providers, payment processors, customer support tools, and analytics services. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

Legal Requirements

We may disclose your information where we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our agreements and policies; to protect the security of our services; or to protect our rights or the rights of others.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Aggregated Data

We may share aggregated or anonymized information that does not directly identify you with third parties for analysis and business purposes.

 

How Long We Keep Personal Data

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes described in this Notice. This means we keep your data:

For as long as your account is active

As required by law or regulation

Until you request deletion (subject to legal requirements)

As necessary to resolve disputes or enforce our agreements

When we delete your data, it will remain in our backup systems until those backups are cycled out.

 

Opt Out of Marketing

You can opt out of marketing emails at any time by:

Clicking the "unsubscribe" link in any marketing email

Updating your preferences in your account settings

Contacting us at info@govafy.com   

Note: Even if you opt out of marketing emails, we will still send you transactional emails related to your account and our services.

 

Cookies and Similar Technologies

We use cookies and similar technologies to collect Usage Data and improve your experience. Cookies are small text files that help us recognize you, remember your preferences, and understand how you use our services.

 

Types of Cookies We Use

Essential Cookies: Required for the website to function properly

Analytics Cookies: Help us understand how visitors use our website

Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. You can also use the Global Privacy Control (GPC) to opt out of tracking.

 

Analytics

We may use Google Analytics and other tools to analyze website traffic. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

 

International Users

Our platform is designed for US based users. If you are located outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where we operate. We take appropriate measures to protect personal data in accordance with applicable laws.

 

Children's Online Policy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will delete that information.

 

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: Request a copy of the personal data we have about you

Correction: Request that we correct inaccurate information

Deletion: Request that we delete your personal data

Portability: Request a copy of your data in a portable format

Opt-out: Opt out of marketing communications or data sales

US State Privacy Rights

If you are a resident of California or another U.S. state with privacy laws, you may have additional rights. We do not sell your personal data to third parties. You can exercise your rights by contacting us at the information provided below.

To exercise any of these rights, please contact us using the information in the Contact Us section below. We will respond to your request within 30 days.